Policies & Disclaimers

Disclaimer

The Calm Coach provides online group wellbeing sessions and video content for corporate organisations and schools. Our work focuses on simple, gentle, heart-based breathing techniques, guided relaxation, and mindfulness practices designed to support everyday wellbeing.

The Calm Coach is not a medical, therapeutic, or counselling service. Victoria Willis is not a doctor, psychologist, or licensed therapist. Nothing provided by The Calm Coach – whether in a live session, a pre-recorded video, or on this website – constitutes medical advice, psychological treatment, or clinical intervention.

Our practices are gentle, non-clinical, and suitable for general use. We do not use techniques designed to induce altered states, process trauma, or produce any clinical or therapeutic outcome.

Disclaimer

The information, content and services provided by Victoria Willis, trading as The Calm Coach, are intended to support general wellbeing and stress awareness. They are not a substitute for professional medical, psychological, or psychiatric advice, diagnosis, or treatment.

While our practices may support relaxation, focus, and a sense of calm, we make no guarantees as to specific outcomes. Results will vary between individuals.

If you have a pre-existing medical or mental health condition, you should seek advice from a qualified healthcare professional before participating in any sessions or using any content provided by The Calm Coach. By choosing to participate, you acknowledge that you are doing so at your own discretion.

If you are in crisis or require urgent medical or psychological assistance, please contact the appropriate emergency services or seek immediate help from a qualified professional.

Corporate Clients

Corporate Programmes are governed by a written Client Agreement signed by both parties. Employees who participate in sessions do so voluntarily and are under no obligation to engage with any element of a session.

Client organisations are responsible for informing their employees that The Calm Coach is not a therapeutic or clinical service, and for signposting individuals to appropriate professional support where needed.

Schools and Children

Video content provided to schools under The Calm Coach School Initiative is adapted for school-age children and is intended to be used under the direct supervision of a qualified member of school staff.

Before any video content is shown to children, it must be watched in full by an appropriate school employee. Schools accept responsibility for determining whether the content is suitable for their pupils, taking into account any individual needs, sensitivities, or safeguarding requirements.

Where a live in-person session is agreed, Victoria Willis holds a current enhanced DBS check and will comply with all relevant school safeguarding policies.

Release of Liability

By engaging with Victoria Willis (The Calm Coach) – including through live sessions, pre-recorded content, or any information provided on this website – you agree to the following:

• Voluntary Participation: You acknowledge that your participation in any session or use of any content is entirely voluntary. You are responsible for your own choices, actions, and wellbeing.
• No Liability: You agree that Victoria Willis (The Calm Coach) shall not be held liable for any injury, loss, damage, or adverse effects – whether physical, emotional, psychological or financial – resulting from your voluntary participation in any session, programme or use of provided content.
• Medical Disclaimer: You confirm that you are not relying on The Calm Coach as a replacement for professional medical or psychological care. If you are currently under the care of a healthcare provider, you take responsibility for seeking their advice before participating.
• Indemnification: You agree to indemnify and hold harmless Victoria Willis (The Calm Coach) from any claims, demands, or legal actions arising from your use of services or content, whether directly or indirectly.

By proceeding with any session, programme, or use of content provided by The Calm Coach, you confirm that you have read, understood, and agreed to this disclaimer and release of liability.

Contact

For any questions about these policies or to raise a concern, please contact me at: moc.h1776278484caoc-1776278484mlac@1776278484airot1776278484civ1776278484