Frequently Asked Questions
Questions about our school, family or corporate programmes
We regulate through connection
GENERAL FAQs
What is The Calm Coach?
The Calm Coach is a whole-school nervous system regulation programme. Short, pre-recorded video sessions teach children, from EYFS through to KS5, and the staff who teach them, simple, evidence-based tools to recognise stress in the body and bring themselves back to calm. A parallel programme also helps parents and carers bring the same tools home.
Is it really free?
Yes. The staff programme and every children’s programme, from EYFS to KS5, are given to UK schools completely free of charge. There is no hidden cost and no upsell further down the line. The only paid element is the parent and carer programme, offered at £29, which helps fund the free provision to schools.
Why is most of it free?
Nervous system regulation shouldn’t be something only well-funded organisations or paying families can access. Every child deserves these tools, regardless of their school’s budget. The small fee for the parent and carer programme helps make the rest of the offering sustainable, without putting a cost barrier in front of any child or school.
How is this different from a one-off assembly or wellbeing day?
Most school wellbeing input is a single session, an assembly, a workshop, a wellbeing week. The evidence on nervous system regulation is clear that this isn’t enough to build lasting change. The Calm Coach is built around short, consistent, weekly practice across a six-week programme, in the same way physical fitness is built through repetition rather than a single session. See The Science page for more detail.
SCHOOL FAQs
What exactly do we receive?
A six-week staff programme, and six-week programmes for each age group from EYFS through to KS5, each written specifically for that stage’s developmental level and attention span. Every programme is pre-recorded video, ready to play, with nothing for staff to prepare or deliver themselves.
How long are the sessions?
This varies by age group. EYFS and KS1 sessions run around 4 to 8 minutes. KS2 sessions run around 10 minutes. Sessions for older pupils and staff run longer, designed to fit comfortably within PSHE time or a staff meeting slot.
How are the videos delivered to us?
Once you’re registered, you’ll receive access to the full video library along with the leaflet for parents and carers, ready to share out or embed into your existing platforms.
Do staff need any training or experience to run these?
No. Every session is a ready-made video. Staff simply press play. There’s no facilitation training required and no script to learn.
What’s actually expected of us in return?
Just one thing. We ask that schools help share the parent and carer programme with families, either by emailing out the leaflet provided, or by pointing parents towards the downloadable version on this website. That’s the only ask.
Can we choose to use only part of the offering?
Yes. Some schools may decide to use only the staff programme, or only the children’s programmes for certain year groups. Everything is modular, so you’re welcome to take what’s useful for your setting.
Is there any evidence this actually works?
Yes, and we’ve been careful to be honest about where that evidence is strongest and where it’s still developing. Full peer-reviewed references are on The Science page.
STAFF FAQs
What does the staff programme actually involve?
A six-week programme of short pre-recorded sessions, alongside a two-minute heart breathing practice designed to be played before morning and afternoon registration with your class. It’s grounded in nervous system science and is designed to look after staff wellbeing as much as it prepares the classroom.
Why is a two-minute practice before registration worth the time?
Children read the regulation state of the adults around them, often before anything is said aloud. A regulated adult in the room tends to bring the whole room down with them. This isn’t only about the children settling faster. It protects staff too, since a room of unsettled children will, without meaning to, pull on a teacher’s own nervous system across the day.
Is this just for teachers?
No. It’s built for every adult in a school – teaching staff, support staff, office staff, lunchtime supervisors, anyone who spends time with children day to day. The nervous system doesn’t check job titles.
CORPORATE FAQs
How much does the programme cost?
TBC
Please note, I am not currently VAT registered.
Is there a way to try before we commit?
Yes. Every organisation is offered a complimentary 20-minute taster session for up to six members of the HR and leadership team before any commitment is made. This gives you the opportunity to experience the programme firsthand and make an informed decision based on your own felt experience rather than just taking my word for it.
What is your cancellation policy?
The programme fee is payable in full, prior to commencement, and is non-refundable. The complimentary taster session is provided specifically to ensure the programme is the right fit before any financial commitment is made.
ABOUT VICTORIA
What are Victoria’s qualifications?
Victoria is a qualified Teaching Assistant, with almost a decade of experience working in a primary school. She is also a qualified Craniosacral Therapist and Yoga Nidra Teacher, with 10 years’ experience. This combination of hands-on classroom experience and body-based, nervous system-focused therapeutic training underpins every programme in The Calm Coach.
Has this been tested with real schools and children?
Yes. The programme has been developed directly from years of working alongside children and staff in a real primary school setting, not designed in isolation from classroom life.
GETTING STARTED
How do we get started as a school?
Simply get in touch via the contact form below or by email. We’ll talk through what your school needs, and get you set up with access to the relevant programmes.
How do I get started as a parent or carer?
You can register directly through this website, or your child’s school may already have shared details with you. Visit the Parents and Carers page for the next steps.
Contact Victoria
